Better Business Bureau

Consumer News
10:18 pm
Thu July 17, 2014

Promises, Promises: Scammers Target Student Loans, Unclaimed Property And Government Grants

Illinois Attorney General Lisa Madigan
Credit Wikipedia | government photo

Keep your guard up, gentle consumers. There are anglers among us.

Here are four recent alerts worth noting:

1. Illinois Attorney General Sues Student Loan Debt Relief Companies

Illinois Attorney General Lisa Madigan has sued debt relief companies that she says exploit people struggling to repay student loans. Some of the marketing strategies are reminiscent of the way scammers duped vulnerable homeowners facing foreclosure during the mortgage crisis.

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St. Louis on the Air
3:41 pm
Wed December 12, 2012

Avoid Holiday Scams, 'Grinches,' 12 Tips From St. Louis BBB

(via Flickr/Rojer)

Midwesterners are often known for their kindness and, unfortunately, some people take advantage of it, especially during the holidays.

Host Don Marsh talked with Bill Smith, an investigator for the St. Louis Better Business Bureau.

They addressed ways to avoid becoming the victim of so-called “grinches,” including these twelve tips to outsmart scammers.

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Stop Repair Bills Complaints
5:25 pm
Thu January 6, 2011

Stop Repair Bills gets over 200 complaints, garners "F" grade from BBB

An extended auto warranty marketing company in St. Peters, Mo. has been given an "F" grade by the Better Business Bureau. (via Flickr/alisdair)

The Better Business Bureau received more than 200 complaints nationwide about an auto warranty marketer based in suburban St. Louis.

Stop Repair Bills of St. Peters also is getting an "F" grade from the Better Business Bureau.

The company markets auto repair plans, but Bill Smith, a trade practice investigator with the BBB, says customers are missing the fine print.

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Missouri's Worst Charities
2:09 pm
Tue December 21, 2010

"Missouri's 15 Worst Charities" named by Mo. Attorney General Koster

Mo. Attorney General Chris Koster released a list of "Missouri's 15 Worst Charities" today. (St. Louis Public Radio)

Though many may consider this the season of giving, do you ever wonder exactly how much of what you give actually gets used for its intended purpose?

Missouri Attorney General Chris Koster released today a list of "Missouri's 15 Worst Charities." The list is based upon the percentage of the charity's total expenditures actually used for charitable purposes.

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