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St. Louis Veterans Home

Theresia Metz will replace interim administrator Stan Smith. Smith was appointed in December by the Missouri Veterans Commission.
Missouri Veterans Commission

The St. Louis Veterans Home has a new administrator.

Theresia Metz will replace Stan Smith, who became interim director in January.

The Missouri Veterans Commission announced Metz’s appointment today, months after residents and their family members accused veterans home officials and staff of mismanagement and neglect. An independent investigation called by Gov. Eric Greitens confirmed those complaints.  

The St. Louis Veterans Home on Lewis and Clark Boulevard in St. Louis County.
Missouri Veteran's Commission

Veterans who live at the St. Louis Veterans Home say they are receiving much better care following a state investigation into allegations of abuse and neglect at the facility.

Last fall, residents and their relatives complained of mistreatment, including how a veteran with dementia was placed in a scalding hot shower. They said the home was so mismanaged that its poor care amounted to neglect.

Since then, a new administrator has arrived. The home has hired 26 nursing assistants and plans to hire 30 more in coming months.

Veterans Home resident Curtis Washington shares his concerns as his wife, Sandra, holds a microphone at an event, October 2017.
File photo | Durrie Bouscaren | St. Louis Public Radio

The embattled head of the St. Louis Veterans Home could lose his job following a state investigation into conditions there.

Air National Guard, Col. Grace Link, interim executive director of the Missouri Veterans Commission, wants to fire Veterans Home director Rolando Carter, who has been accused of mismanagement.

Link also plans to hire 36 nursing assistants for the home, where some residents complained that they were abused and neglected.

Lt. Gov. Mike Parson presides over the Missouri Senate in 2018.
Jason Rosenbaum I St. Louis Public Radio

On the latest edition of Politically Speaking, St. Louis Public Radio’s Jason Rosenbaum welcomes Lt. Gov. Mike Parson to the program.

Parson recorded the episode of the show from his office in Jefferson City. He won election to the statewide position in November 2016, defeating well-funded general election and Republican primary challengers.

Missouri Gov. Eric Greitens called for the firing of Missouri Veterans Home administrator Rolando Carter, as well as Missouri Veterans Commission executive director Larry Kay.
Jo Mannies I St. Louis Public Radio

Missouri Gov. Eric Greitens is calling for the Missouri Veterans Commission – which he has reconfigured with five new members – to meet this week and fire the panel’s executive director and the head of a state veterans home in north St. Louis County.

At a news conference Monday outside the facility, Greitens said he also is ordering an examination of all state veterans homes in the wake of an independent study by a private health care firm that determined a “substandard quality of care’’ at the 300-bed St. Louis Veterans Home in Bellefontaine Neighbors.

Gov. Eric Greitens speaks during a news conference after the end of the 2017 legislative session. Greitens used this opportunity to compare lawmakers to third graders for not passing enough bills.
File photo I Carolina Hidalgo | St. Louis Public Radio

Missouri Gov. Eric Greitens has sent a scathing letter to the state’s two U.S. senators – including fellow Republican Roy Blunt – that accuses them of ignoring problems at the state-run St. Louis Veterans Home and trying to shift the responsibility to him.

In the letter, sent Thursday, Greitens appeared to take offense at an earlier letter that Blunt and Democratic Sen. Claire McCaskill had jointly sent to him this week asking for an investigation into accusations of patient mistreatment.

The St. Louis Veterans Home on Lewis and Clark Boulevard in St. Louis County.
Missouri Veteran's Commission

Missouri Gov. Eric Greitens is calling for a fourth investigation in less than six months of the St. Louis Veterans Home in north St. Louis County, following a public meeting Monday where relatives and staff accused the facility of neglecting patients.

“These allegations are deeply disturbing,” Greitens, a Republican, wrote in a statement. “We will continue to demand the best for our veterans, and we will hold accountable those responsible for their care.”