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Bill would keep some consumer complaints secret


Jefferson City, MO – One of the many pieces of legislation now awaiting a signature from Governor Matt Blunt would keep consumer complaints about insurance companies secret.

Missouri lawmakers passed the bill last week; it would require the state's Insurance Department to seal any paper noting investigations of insurance companies or consumer complaints.

The documents could only be obtained through a subpoena, or if the department director deems them in the public interest.

Supporters say it helps consumer privacy, but some lawmakers say it's a bill for the insurance companies because it makes it harder for consumers to learn about alleged wrongdoing.

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