Bill would keep some consumer complaints secret
Jefferson City, MO – One of the many pieces of legislation now awaiting a signature from Governor Matt Blunt would keep consumer complaints about insurance companies secret.
Missouri lawmakers passed the bill last week; it would require the state's Insurance Department to seal any paper noting investigations of insurance companies or consumer complaints.
The documents could only be obtained through a subpoena, or if the department director deems them in the public interest.
Supporters say it helps consumer privacy, but some lawmakers say it's a bill for the insurance companies because it makes it harder for consumers to learn about alleged wrongdoing.