© 2023 St. Louis Public Radio
Play Live Radio
Next Up:
Available On Air Stations

Medicaid typo workers punished


Jefferson City, MO – Some state workers have been punished for a typo that routed calls from Missouri Medicaid recipients to a woman in Montana.

The punishments range from reprimand to suspension without pay, though the state's Department of Social Services won't identify the workers.

The agency sent a letter to 339,000 Medicaid recipients last week, telling them their benefits were about to be cut. The letterhead mistakenly listed Sharon Rivera's toll-free number for people to call. The woman from Columbia Falls, Montana, says she got hundreds of calls from confused Missourians.


Send questions and comments about this story to feedback@stlpublicradio.org.